Responsibilities

• Technical Leadership & Execution:
• Guide engineering teams in adopting cutting-edge technologies and driving technical innovation that differentiates Included Health in the market.
• Own a strong long-term technical vision and architecture for the business; oversee the scaling of engineering operations, ensuring excellence in delivery and operational performance.
• Balance technical advancement and a clear perspective on engineering architecture with measurable business outcomes, leading to sustainable growth and organizational efficiencies.
• Team Leadership & Development:
• Lead and manage the engineering and data science teams with humility, a hunger for impact, and high emotional intelligence.
• Attract, coach, and cultivate a top-tier and diverse team that works collaboratively and delivers results on ambitious company goals, with a high bar for talent development and growth.
• Inspire, nurture, and genuinely care for team members to foster a positive working environment and drive employee engagement.
• Own continued investment in our tech brand to drive our value proposition to strong technical hires.
• Set goals and systematically drive high performance, consistency, and resource-planning against a clear vision.
• Operational Excellence:
• Develop and refine engineering processes that drive both speed, quality, and scale, balancing the need for rapid iteration with stability and technical rigor.
• Metrics-driven leadership that leverages data-driven insights to guide decision-making and continuous improvements in team productivity and product delivery.
• Assess, establish, and uphold engineering practices, processes and standards across all teams to ensure exceptional quality, enhanced productivity, and efficient project delivery.
• Collaboration & Influence:
• Regularly interact with executives and stakeholders across the company to discuss opportunities, strategic vision, roadmap prioritization, and risks.
• Partner with cross-functional leaders to align engineering initiatives with business objectives, ensuring technology is a strategic enabler of profitable growth and competitive advantage.

Qualifications

• 10+ years of experience as a proven engineering leader managing teams greater than 200 people, including multiple departments and VPs as direct reports.
• Ideally has experience shipping high quality, consumer-facing products.
• Strong knowledge of AI/ML, DevOps, and data engineering to deliver transformative solutions and differentiated consumer experiences.
• Exceptional strategic mindset as well as analytical and problem-solving skills, with a track record of driving innovative initiatives that deliver tangible business results.
• Proven ability to transition from strategic vision to practical, executable plans; demonstrated success in delivering complex technical solutions under tight deadlines while maintaining a high caliber technical output.
• Able to successfully operate in ambiguity; effectively handles risk and deals comfortably with the uncertainty of change.
• Excellent leadership, interpersonal and communication skills; capable of inspiring and influencing stakeholders at all levels.
• Drives vision and purpose, motivating others to action and building trust.
• Proven ability to attract and retain top talent; builds high performing and diverse teams that can operate in a high growth environment.
• Commitment to excellence and impeccable ethical standards and integrity. Gains the confidence and trust of others through honesty and authenticity.
• High mission alignment, with the ambition to elevate the standard of healthcare for everyone, everywhere.
• Must be based in the San Francisco Bay Area with the ability to work from our San Francisco office as needed.

Physical/Cognitive Requirements

• Prompt and regular attendance at assigned work location.
• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.
• Some overnight business travel will be required.

Compensation

The United States new hire base salary target range for this full-time position is: $356,619 - $409,071 + equity + benefits. This range reflects the minimum and maximum target for new hire salaries for candidates. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices. Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry. Leadership - Annual Bonus Plan: In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.

Benefits & Perks

• Remote-first culture;
• 401(k) savings plan through Fidelity;
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance);
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents;
• Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO");
• 12 weeks of 100% Paid Parental leave;
• Up to $25,000 Fertility and Family Building Benefit;
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment);
• 11 Holidays Paid with one Floating Paid Holiday;
• Work-From-Home reimbursement to support team collaboration and effective home office work; and
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.