Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
Have you wanted an opportunity to develop the software applications and services for an advanced global telecom service? The Kuiper Customer Engagement Systems team owns all the software and services to manage a customer's life cycle. Our team owns developing the architecture, solutions & roadmap for managing the customer lifecycle for telecom services; for example identity and account management, subscriber management services, user provisioning, billing and payments, customer and technical support tools, offer management tools, and customer metrics and analytics. As the Software Development Manager you will lead a team of engineers to solve these problems.
Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
- Aid in the design and delivery of Telecom Components, Applications and Services.
- Work with our peer teams and stakeholders to design suitable software systems and interfaces to fulfill the customer needs.
- Develop a strategic plan for the growth of the team, both from a software services and organization perspective.
- Hire & Develop a diverse team of software engineers.
- Collaborate with your fellow team members to form a strong foundation for a software organization in Project Kuiper.
- Help on-board and mentor new team members.
A day in the life
You will work with Product Management and Business Stakeholders on defining the roadmap for Kuiper's customer lifecycle. You will own solving this for multiple customer segments and building software that is flexible for many different customers and countries.
About the team
The Kuiper Customer Engagement Systems team owns all the software and services to manage a customer's life cycle.
Basic Qualifications:
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
Preferred Qualifications:
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
