Shaping the Future of Global E-commerce
At Amazon's International Emerging Stores (IES), we're reinventing how millions of customers discover and shop online. Our team is architecting foundational platforms and mechanisms that will power Amazon's next generation of shopping experiences globally. We're tackling intrinsically hard problems at the intersection of AI, personalization, and scalable systems - challenges that require innovative solutions while maintaining our commitment to operational excellence. Our charter extends beyond traditional e-commerce boundaries, focusing on creating competitive advantages through technical innovation. We're building solutions that not only serve immediate business needs but establish new patterns and practices that can be adopted across Amazon. Our work demands deep technical judgment, cross-organizational collaboration, and the ability to influence at the highest levels of the organization.
The Opportunity: Software Development Manager
We're seeking an exceptional technical leader to drive innovation in how customers evaluate and make purchase decisions across Amazon's retail platform. As a Software Development Manager (SDM), you will lead a highly-talented team of engineers and interface with product managers, program managers, and designers to continuously push the boundary and redefine the shopping experience. In this role, you'll spearhead the development of next-generation shopping experiences powered by artificial intelligence and adaptive technologies.
As the Software Development Manager, you will own the architecture and development of intelligent systems that simplify customer purchase decisions through personalized experiences. You'll drive the integration of generative AI and custom ML models to create innovative visual experiences and simplified content presentation. Partnering closely with science teams, you'll develop and implement sophisticated algorithms for adaptive layout and content optimization, product visualization in customer spaces, theme-based product recommendations, and customer cohort analysis. Your influence will extend across multiple customer touchpoints, including search, recommendations, product details, and delivery experiences. You'll be responsible for making data-driven decisions to continuously improve customer experience metrics and lead cross-functional initiatives with design, product, and science teams. Throughout your work, you'll mentor and guide your team of engineers, fostering a culture of technical excellence and innovation.
Basic Qualifications
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
