The Device Software Services organization is specialized in building foundational platform solutions that cater to a number of critical customer experiences across Amazon devices.

We are hiring a Software Development Manager to lead the Devices Multi Tenancy and Infrastructure team that builds core capabilities required for DS2 Services to be multi-tenant and provide custom services for DS2 tenants. This includes framework for Tenant Management and Tenant specific customization handling, federated authentication and fine grained access control and management.

As a Software Development Manager you enjoy taking on hard, ambiguous problems and breaking them down to their simple parts. You are creative, driven, and highly productive. You are a great team player who will naturally elevate the performance of the people around you. You have a track record of quickly ramping up on complex technical systems, demonstrating strong judgment, and identifying opportunities for our customers. You have the ability to manage multiple competing priorities in a fast-paced environment and deliver results.

Key job responsibilities

  • Lead and mentor a team of software engineers, fostering technical excellence and career development while driving engineering best practices
  • Own end-to-end delivery of complex software projects, managing scope, timelines, and resource allocation across multiple workstreams
  • Drive architectural decisions and technical strategy aligned with business objectives and Amazon's leadership principles
  • Collaborate with product managers, other engineering teams, and stakeholders to define technical roadmaps and deliver customer-focused solutions
  • Manage team performance, conduct hiring, provide performance reviews, and make data-driven decisions for team growth and composition
  • Ensure operational excellence through metrics, monitoring, and continuous improvement of systems reliability and scalability
  • Implement and enforce security best practices, compliance requirements, and risk management strategies across team deliverables
  • Drive innovation and technical excellence while maintaining high standards for code quality, testing, and documentation

Basic Qualifications:

  • 10+ years of engineering experience
  • 3+ years of engineering team management experience
  • 7+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
  • Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
  • Experience partnering with product or program management teams

Preferred Qualifications:

  • Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
  • Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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