About the role
Within Haleon, the Engineering Director (Operational Engineering) is a pivotal senior leadership role, focused on steering multiple engineering squads towards achieving impactful strategic objectives, measured via Objective and Key Results (OKRs). This position requires a dynamic leader with extremely strong technical background in enterprise software development and the ability to inspire and guide teams towards delivering business value at pace. This role emphasizes leadership, planning, technical prowess and team development, whilst ensuring alignment with overarching business goals.
The role will focus on leading operational capabilities including Site Reliability Engineering, First Line Support, Quality Centre of Excellence and the build and run of shared capability platforms such as content, identity and API management.
Key responsibilities
Experienced senior leader, responsible for leading multiple software engineering squads, with ownership of technical roadmaps, setting Objective and Key Results (OKRs) for the teams and tracking progress throughout the year.
Set an annual budget and forecast with a full understanding the Operating Expenditure (OPEX) and Capital Expenditure (CAPEX) requirements across the engineering group, specifically, financial forecasts and resource plans.
Contract and engage with suppliers, to manage product and staffing procurement.
Partnering with squads across the function to drive site reliability engineering and quality assurance.
Drive engineering excellence across the organisation in software development, enterprise architecture, automation, observability, quality and cyber security.
Create quarterly increment plans, coordinating and synchronizing releases across interdependent teams.
Articulate risk of technical problems to non-technical stakeholders (e.g. legal, compliance) and communicate effectively when representing Engineering to external stakeholders (e.g. auditors, regulators, third-parties, or industry groups) when appropriate.
Demonstrate product-awareness, offering valuable contributions to quarterly planning rituals, working with Product Managers or team leads to set the vision for each team.
Proactively tackle strategic issues facing into the business, developing cohesive and actionable plans to overcome significant business challenges.
Contribute to the mentorship and growth of engineers, through sponsoring, mentoring and providing constructive, candid feedback.
Establish and maintain Service Management framework across engineering organization, which complies to ITIL best practices.
Qualifications and skills
Essential
Extensive experience in software engineering leadership roles, preferably within a global organization.
Proven track record of successfully managing and scaling Agile engineering teams.
Strong understanding of software development methodologies and best practices.
Deep technical domain expertise, combined with programming language expertise (e.g. JavaScript/TypeScript), database technologies (e.g. NoSQL, SQL), cloud platforms (e.g. Azure) and release & configuration management tools.
Experience and comprehensive understanding of modern DevOps platform technologies, specifically GitHub Actions, infrastructure-as-code (e.g. Terraform, Ansible) and containerisation (e.g. Kubernetes, AKS).
Experience with code quality and code security tools (e.g. GitHub CodeQL, & Dependabot).
Understanding of ITIL standards and service management best practices.
Excellent communication, leadership and interpersonal skills.
Ability to thrive in a fast-paced, dynamic environment, adapting the team to handle changing business priorities or urgency.
Preferred
10+ years of programming and / or platform & systems engineering.
5+ years of managing technical teams with a strong track record of change responsibilities.
Functional & Technical Expert with deep domain & Engineering management expertise and experience relevant to Haleon's scale and complexity.
Extensive demonstrable leadership.
Bachelor’s / Master’s degree in Computer Science / MBA / related field
Diversity, Equity and Inclusion
Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Accommodation Requests
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.